Returns Center for Orders

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

Need to Repair my Product ?  

  • In Order to send in our Product for Repair you will need to either Submit a Ticket at or You will need to call us at 1-877-998-3440 

What items are returnable?

  • Items purchased in the last 30 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.

I made a purchase to one of Q-See's retail partners, I need to Return my Product ?  

  • These Purchases would need to be returned to the retailer where the product was purchased.  

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