Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected by the store, you'll get your refund typically within 48 hours.

Need to Repair my Product ?  

• In Order to send in our Product for Repair you will need to either Submit a Ticket at Q-See.com/Support or You will need to call us at 1-877-998-3440 

What items are returnable?

• Items purchased in the last 90 days.

What items are non-refundable?

• Items marked as final sale.
• Free gifts or promotional items with retail value.

I made a purchase to one of Q-See's retail partners, I need to Return my Product ?  

• These Purchases would need to be returned to the retailer where the product was purchased.